Free shipping from €99 to Germany & Austria - order throughout Europe - home delivery or delivery to DPD parcel shops
Free shipping from €99 to Germany & Austria - order throughout Europe - home delivery or delivery to DPD parcel shops
Valid from 1 September 2021
It is important to us that we comply with the currently valid data protection regulations and statutory provisions. For this reason, the measures taken by the fulvicherb.com website and MD Vital Ltd. with regard to data protection are described in detail below and the processes involved in the processing of personal data are described.
The data is managed by MD Vital Ltd., this company is responsible for data management.
Complete, registered company:
MD Vital Ltd.
E-mail address: info@fulvicherb.de
Postal address: H-6600 Szentes, Tóth József utca 16/1.
Personal data is information that can be used to uniquely identify a person.
We manage the following personal data on the fulvicherb.com website, with precise details of the legal basis:
Communication data
This includes any messages sent to us through the website, by email, by notification via social media or by any other form of communication.
This data is processed and stored by us so that we can fulfil the orders. In the event of legal proceedings, this data can serve as a basis for decision-making.
The legal basis for this administration is the demonstrable interest of the user in our activity, which is revealed in the messages sent to us.
Customer data
This includes all data generated in connection with the purchase of products and services, e.g. customer name, delivery and billing address, e-mail address, telephone number and details of the product purchased.
This data is processed by us in the interest of the successful fulfilment of orders and in order to have legally compliant records of the purchasing processes.
The legal basis for the collection of this data is the fulfilment of the purchase contract between the customer and MD Vital Ltd. that has arisen from the order.
User data
This includes the data that is generated during the use of the website and enables the technical operation of the website, to maintain the security of the website, to keep records of the user's activity so that you always have access to the most relevant content.
The legal basis for the administration of the data is the demonstrable interest of the user in our activities, for the safeguarding of which and for the technical operation of the website this storage is necessary.
Technical data
This includes data generated during use of the website, such as IP addresses, login data, browser data, time spent on individual pages, page views and navigation paths, number and time of page views, time zones, information about the hardware used to visit the site. This data is created by our analytics software.
This data is processed by us in order to analyse user behaviour on the website, to maintain the secure functioning of our website and to understand the usefulness of our marketing decisions.
The legal basis for the management of the data is the user's demonstrable interest in our activities, which enables us to process this data in accordance with security expectations and to use it for the expansion of business activities in the interest of more effective functionality.
Marketing data
This includes the user's preferences as to which marketing content they would like to receive from us.
This data is processed by us to enable participation in competitions and to send advertising about our products/services to users who have shown an interest in them.
The data collected may at times be used for such purposes as targeted, relevant adverts via the FacebookTM-platform or via various dynamic advertising spaces. It also allows us to measure the effectiveness of our adverts.
The legal basis for the management of the data is the user's demonstrable interest in our activities, which enables us to process this data in accordance with security expectations and to use it for the expansion of business activities in the interest of more effective functionality.
In the course of our business, we do not collect sensitive data from which ethnic origin, religious beliefs, sex life and sexual orientation, political opinions and trade union membership, or health, genetic or biometric data could be inferred.
On the one hand, personal data can be collected in such a way that it is provided to us directly by the user (e.g. by placing an order, registering or sending a message).
Further data is collected automatically during the use of the website, e.g. through so-called cookies or similar technologies. These can only be activated after authorisation has been granted by the user.
For further information, please refer to our cookie statement.
We receive certain data from external partners, e.g. from analytical service providers such as Google (partners from outside the EU), from advertising networks such as FacebookTM (partners from outside the EU), or from partners that offer various payment options, such as PayPal (partner from outside the EU), Stripe (partner from outside the EU), Brain Tree (partner from outside the EU), etc.
For MD Vital Ltd. the protection of consumer data and the fulfilment of applicable regulations are of utmost importance. For this reason, following a data protection impact study of the website, we have drawn up a list of the data collected, its necessity and legal basis, as well as its legal compliance.
- In the interest of protecting the data entered in the forms and generated on the website, we use SSL certification on the entire website (Let's Encrypt Authority X3 certificate).
- To protect the site from attacks, we use high-quality security software (iThemes Security Pro) to protect the stored data from so-called "brute force" and virus attacks.
- Customer and purchase data are stored in encrypted form (pseudonymised) in the data records on the website so that they cannot be read by third parties.
- In this privacy policy, users are given the opportunity to request information about the processing of their personal data, to change or delete their personal data by means of forms.
From time to time it is necessary to transfer certain data to our service partners (e.g. hosting providers, fulfilment companies, delivery services, software for newsletters) in the interests of our business activities.
In these cases, we always select the partner in such a way that it fulfils the requirements of the GDPR regulation and, in the case of a partner based in the USA, is involved in the EU-US Privacy Shield data protection initiative. Furthermore, we have our partners sign a data management agreement to ensure that the data is processed responsibly.
In the course of the company's activities, the implementation of marketing communication is essential. The legal basis for data processing in this respect is the interest shown in our services or the express consent of the user.
In accordance with the European Union's Privacy and Electronic Communications Regulations (PECR), we will send users newsletters for marketing purposes if they have purchased from us or if they have given their express consent.
The cancellation of this consent and the cancellation of the newsletter subscription will be made easily accessible by us in any case. An unsubscribe link is provided at the end of each email. You can request that your data be deleted from the database by sending an email to info@fulvicherb.de. After unsubscribing from marketing communication, notifications can still be sent, but only regarding the fulfilment of orders.
In the interests of maintaining the normal course of business, it is sometimes necessary to pass on personal data to certain of our partners. These are:
- IT service providers and companies for troubleshooting and maintenance of IT systems
Sybell Informatika Korlátolt Felelősségű Társaság
Hungary - 1158 Budapest, Késmárk utca 7/B 2. em. 206.
EU VAT Number: HU25859502
Phone: +36 1 707 6726
E-mail Address: hello@sybell.hu
- Partners as technical experts, e.g. lawyers, accountants, banks, insurance companies
K&H Bank Ltd.
Head office address: 1095 Budapest, Lechner Ödön fasor 9.
Head office phone number: +36 1 328 9000
REVOLUT BANK UAB
Konstitucijos ave. 21B, Vilnius, LT-08130, Lithuania
- Government authorities to whom we must report our activities
- Payment service providers that process credit card information securely
Stripe Inc.
510 Townsend Street San Francisco, CA 94103 United States
Phone: 1-888-963-8955
- Billing service providers
www.szamlazz.hu
KBOSS.hu Kft
Hungary 1031 Budapest, Záhony utca 7/C.
- Delivery services that deliver the orders placed to the delivery address
Kvikk.hu Kft.
3264 Kisnána, Béke utca 43.
support@kvikk.hu
- Fulfilment companies that carry out the storage and packaging of our products
Webshippy Kft.
logistics centre:
East Gate Business Park C/2.
Fót, HUNGARY, 2151
Phone: +36 1 99 88 099
Other companies:
Jazz-tax Kft.
5540 Szarvas, Kossuth Lajos utca 40.
Türeiné Nagy-Pál Ildikó ev.
6044 Kecskemét, Hetény-Úrihegy tanya 286
International data transfer
In the interest of maintaining business operations, it is sometimes necessary for us to transfer users' personal data to certain partners located outside the European Economic Area (EEA).
Countries outside the EEA often do not ensure an equivalent level of data protection, which is why European laws prohibit the transfer of data unless appropriate conditions are met.
At all times when personal data is transferred outside the EEA, we will take the following additional steps to ensure data security, in addition to the steps in point 4:
- Data is only forwarded to countries that have been assessed by the European Commission as appropriate in terms of data security.
- We only use services based in the USA that participate in the EU-US Privacy Shield data protection initiative.
If the above conditions are not met, we ask our users for their express consent to the data transfer. This consent can be revoked at any time.
Links that lead to a third-party website
Our website may occasionally contain such links that lead to a third-party website or may contain embedded code details that ensure the function of third-party services.
Clicking on such links or using the embedded systems may enable third parties to collect data about our users.
Although we do everything we can to check our partners carefully, we still have no influence on their data protection regulations, so we cannot be held responsible for them.
User data is only stored for as long as is necessary to fulfil our legal/accounting/data management obligations or as required for the operation of the services.
When deciding on the duration of data management, we take into account the scope, nature and sensitivity of the data, as well as the potential impact of any leakage in the event of a data protection incident.
For tax reasons, we are obliged to keep customers' invoice and purchase data for at least eight years in order to fulfil our legal obligations.
In certain circumstances, we may use the data in an anonymous form for statistical purposes, in which case we will retain the data indefinitely without notice.
The General Data Protection Regulation (GDPR) of the European Union guarantees the following rights for users of the website:
a, Access to personal data
Users of the website are entitled to request a copy of the personal data held by MD Vital Ltd. In general, this request will be fulfilled free of charge, within 14 days of the request.
In the event of repeated, harassing, unfounded data requests, MD Vital Ltd. may charge a reasonable sum for securing the data and take more time to produce the data.
MD Vital Ltd. requires proof of identity before providing the data in order to prevent misuse. To request personal data, please use the following contact form HERE.
b, Change of personal data
If the personal data has changed or has been provided incorrectly, users are entitled to request a correction. To change personal data, please contact us via the e-mail address info@fulvicherb.de.
c, Requesting the erasure of personal data
Users of the website are entitled to request the deletion of all their personal data. We will fulfil this request free of charge within 14 days of the request. Once the personal data has been deleted, the user will no longer be able to access their user account (if they have one).
MD Vital Ltd. requires proof of identity before deleting the data in order to prevent misuse. Please use the following contact form to request the deletion of your personal data HERE.
d, Request for a restriction on data management
Users of the website are authorised to request a restriction on the provision of their personal data to third parties (service partners) when managing their personal data. Individual partners to whom the restriction is to apply can also be named in the application.
It is important to note that co-operation with certain service partners is essential for the functioning of the website. In the event of a restriction regarding such a partner, certain services of the website may become unavailable to the user.
MD Vital Ltd. requires proof of identity before restricting the transfer of personal data in order to prevent misuse. To restrict the transfer of personal data, please use the following contact form HERE.
In Hungary, the competent authority for data protection is the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH) (National Authority for Data Protection and Freedom of Information). Users can find more information about their data protection rights on the NAIH website.
Nemzeti Adatvédelmi és Információszabadság Hatóság
(National Authority for Data Protection and Freedom of Information)
Address: H-1125 Budapest, Szilágyi Erzsébet fasor 22/C
Postal address: H-1530 Budapest, Pf. 5
Phone: +36 1 391 1400
Fax: +36 1 391 1410
E-mail: ugyfelszolgalat@naih.hu
Website: http://www.haih.hu
On the fulvicherb.com website, the cookies and similar technologies used in the emails and advertisements on the website, such as tracking code, re-marketing identifiers, pixels, are only effective with the user's consent.
These technologies help us to better understand the behaviour and interests of users in order to make our work better and more effective. Our aim is to make the use of the fulvicherb.com website as user-friendly and personalised as possible. If the user wishes to prohibit the recording of non-personal data with these technologies, the following options are available:
- Cookie warnings appear on the website, which can be used to block activation,
- Cookies can be blocked in the web browser itself.
Regarding the other cookies and tracking code on the fulvicherb.com website, you can find more information in our cookie statement
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